We ask better questions, collect the right data, assess situations and move to action plans quickly. We are mindful that every department, every organization has its own unique culture. Our work plan is customized with that uniqueness fleshed out and well-understood first. With that background, we will dive into your target area using interviews, data analyses and other ad hoc tools. We’ll also research best practices. We’ll look at different paths and ultimately recommend one to you. We will always provide as much (or little) help as you feel you need in implementing your chosen path.